Shoes come as shown on site. Please note that all orders are processed in the order in which they are received. Please allow 1-10 days for your order to be processed and 2-4 weeks for your order to be shipped. SmilaCreations is ran by one person and one person only and every item is hand made to order. No refunds are given after your purchase has been made. Purchasing this item means you have read and understood this policy. Thanks for shopping!